FAQ

Answers to the questions we hear most.

Seedling Social Giving is a mobile fundraising platform that helps people discover verified charitable causes, launch campaigns, share giving moments, match donations, and track real-time impact. These are the questions nonprofit teams, donors, and campaign creators ask us first.

Getting Started

What is Seedling Social Giving?

Seedling Social Giving is a mobile fundraising platform that helps people discover verified charitable causes, launch campaigns, share giving moments, match donations, and track real-time impact.

Every public campaign is tied to an eligible nonprofit organization, so supporters can understand who the work benefits before they give.

What is a Seedling?

A Seedling is a short-form campaign page built around a video story and connected to an eligible nonprofit organization.

A Seedling can include giving tiers, goals, updates, matching moments, QR codes, live event displays, and sharing tools — or stay simple with a single donate button.

Who is Seedling for?

Donors who want an easy, trustworthy way to give. Nonprofits that want social fundraising tools built around trust. Supporters, creators, and community groups who want to rally people around causes they care about. And mission-aligned sponsors who want to help giving moments go further.

Can I just donate without starting anything?

Yes. You can discover public Seedlings, learn about the nonprofit work behind them, and give, share, or follow a campaign's progress without starting anything yourself.

What if I want to raise money for something that is not a 501(c)(3)?

Not on Seedling.

Seedling is built for verified nonprofit giving, and right now that means eligible 501(c)(3) charitable organizations. That focus is a big part of how we keep the platform clear, trustworthy, and useful for donors.

There are other places on the internet for personal fundraising. Seedling is for charitable giving tied to verified nonprofit work.

Do we need polished video to launch a Seedling?

No. Clear beats fancy.

A Seedling should help people understand what you are doing, why it matters, and how support helps. A polished video is great when you have one, but a direct, honest, well-lit message can work too.

The important part is clarity: what is the cause, who is behind it, and what will support make possible?

Can a school, PTA, youth group, or classroom use Seedling?

Yes, if the fundraising is tied to an eligible verified nonprofit organization and the account is managed by adults.

Seedling can be a strong fit for school events, PTA meetings, performances, classrooms, clubs, and community groups because of QR codes, live displays, campaign updates, and group goals.

The important line is this: adults manage the fundraising account and campaign setup, and organizers should confirm current youth-participation and consent requirements with Seedling.

What Makes Seedling Different

How is Seedling different from GoFundMe, Facebook fundraisers, or a plain donate button?

Seedling is built specifically for verified nonprofit giving. Every public campaign is reviewed and tied to an eligible 501(c)(3) organization — there is no personal fundraising, so donors always know the destination is charitable work.

And instead of a static page, a Seedling is a living campaign: video storytelling, swipeable updates, matching moments, QR codes, live event displays, and giving records in one place. Seedling is a nonprofit too, so the platform's mission is the same as yours.

Why does sharing matter?

Fundraising is momentum. A Seedling is built to travel — through links, QR codes, email, social posts, embeds, and live displays — so supporters can pass a campaign along in the places where people are already paying attention.

Every share gives the campaign a new room to grow in, and matching moments give people a reason to act now.

How does Seedling make giving feel more social?

Giving on Seedling is a moment, not just a transaction. Campaigns tell their story in video, post updates supporters can swipe through, celebrate milestones, and run live giving moments where a room can watch support build in real time.

Donors can be recognized, stay anonymous, or join the conversation — commenting is reserved for people who have given, which keeps the discussion close to the cause.

How does Seedling help small campaigns build momentum?

Start simple: one clear donate button and a direct, honest video. Then add depth when it helps — updates that give people a reason to come back, sponsor matches that multiply gifts, QR codes for the room you are standing in, and milestones worth celebrating.

A small campaign does not need a big audience to start. It needs a clear story and easy ways for the first supporters to pass it along.

Can we use Seedling at a live event?

Yes. This is one of Seedling's strongest tools.

A Seedling can be shown on a live event display with real-time progress, recent donation activity, and a large QR code people can scan from the room.

Use it at a gala, school event, PTA meeting, church lobby, fundraiser table, livestream, community night, or anywhere people are gathered and ready to help. The room can see the goal, scan the code, give, and watch the momentum build.

Can we use Seedling with QR codes, email, social, and embeds?

Yes. Seedlings are built to travel.

You can share a Seedling through links, QR codes, email, social posts, embeds, and live displays. The idea is to meet supporters where they already are — in the feed, in the room, in the inbox, or on the page where the story is already being told.

Giving, Campaigns, and Matches

How do campaigns work?

Find a public Seedling connected to an eligible nonprofit, or follow one shared by someone you trust. Choose an amount and complete the donation flow — receipts are provided for eligible donations. Then share the campaign and follow its updates as the work moves forward.

Campaign teams can post updates, recognize milestones, and run matching moments to keep supporters informed and involved.

Can sponsors match donations?

Yes. Sponsors can support campaigns with matches, boosts, timed challenges, or other giving moments.

A sponsor might match every gift for a weekend, help a campaign reach a key milestone, or bring attention to a verified campaign at the right moment.

Matching is powerful because it gives donors a reason to act now. Their gift does not just count — it multiplies.

Can a Seedling have giving tiers?

Yes. A Seedling can have up to four giving tiers.

You can use tiers to suggest common gift amounts, connect giving levels to digital thank-yous, or create a clearer path for supporters who want to do more.

You can also skip tiers entirely and keep the campaign simple with a single donate button.

Does every Seedling need a fundraising goal?

No. Seedlings are flexible.

You can set a specific goal, run without a goal, end the Seedling when the goal is met, or keep it going after the goal is reached. Some campaigns need a clear finish line. Others are better as ongoing support.

Seedling lets the campaign match the mission instead of forcing every fundraiser into the same shape.

Can a Seedling have a preview before donations open?

Yes. Seedlings can include preview videos before the giving window goes live.

That gives you time to build awareness, prepare partners, line up sponsors, brief your community, or get people ready for a launch moment before donations begin.

Can we post updates after the Seedling launches?

Yes. Seedlings are built to keep moving.

You can add updates that supporters swipe through horizontally: progress notes, new videos, thank-yous, milestones, event reminders, or new reasons to share. A Seedling does not have to be one launch post frozen in time.

That matters because fundraising is momentum. Updates give people a reason to come back, cheer it on, and pass it along.

What happens if our campaign changes after launch?

Use updates.

Fundraising rarely stands still. If you hit a milestone, add a sponsor match, adjust your message, share progress, or need to explain what happens next, you can post updates to keep supporters informed.

Seedling is built for campaigns that grow, not static pages that get forgotten.

Can multiple Seedlings support one larger campaign?

Yes. Seedling supports pooled campaigns where multiple Seedlings contribute toward a larger goal.

That means different teams, creators, classes, chapters, sponsors, or supporters can each rally their own audience while all the donations roll up to the same larger effort.

It works a little like a campaign hashtag, but with real donation tracking and shared impact.

Can we celebrate the top-performing Seedlings?

Yes. Larger campaigns can recognize the Seedlings that bring in the most support.

That can be useful for schools, chapters, creator campaigns, team challenges, community drives, or sponsor-supported efforts where friendly momentum helps everyone push a little harder.

The goal is not to make giving feel cutthroat. It is to make participation visible, fun, and contagious.

Can we offer digital thank-yous?

Yes. Digital thank-yous are exactly the kind of incentive Seedling is built to support.

Think thank-you videos, supporter shout-outs, milestone clips, challenge responses, behind-the-scenes updates, or fun campaign moments that make donors feel part of the story.

The best version is not "buy this thing." It is "join this moment."

Can we offer real-world incentives like mugs, bags, tickets, or merch?

No. Seedling does not support physical prizes, merchandise, tickets, shipped rewards, or fulfillment-based incentives.

That is intentional. Physical incentives create delivery problems, inventory problems, support problems, tax complexity, and a bad donor experience when something goes sideways. Seedling is built for charitable giving, not order fulfillment.

We encourage digital thank-yous instead: short videos, supporter shout-outs, campaign updates, behind-the-scenes clips, milestone messages, or other moments that make donors feel seen without turning your fundraiser into a shipping department.

For Nonprofits

How can nonprofits use Seedling?

Launch campaign pages with video stories, post supporter updates, run live giving moments with QR codes and real-time displays, add giving tiers and sponsor matches, and keep donation records and receipts organized — all in one mission-focused platform.

Start with one clear giving action, and add depth when it helps the mission.

How does Seedling help nonprofits reach new donors?

Supporters, creators, alumni, parents, and community members can create Seedlings for your organization and rally their own audiences — the funds go to the organization, not to the person who created the campaign.

Public Seedlings can also be discovered in the app by people browsing for causes to support.

Do I have to work for a nonprofit to raise money for it?

No. You do not have to work for the nonprofit, and you do not even have to know them personally.

If you care about an organization's work, you can create a Seedling to support it. We verify the nonprofit connection and make sure the funds go to the organization, not to the person who created the Seedling.

That means fans, alumni, parents, creators, community members, employees, and everyday supporters can all help raise money for causes they believe in.

Is Seedling only for big nonprofits?

No. Seedling is built to help organizations of different sizes show their work clearly and raise support.

A small nonprofit can launch a focused Seedling with a simple donate button. A larger organization can build a broader campaign with multiple Seedlings, sponsor matches, live displays, updates, and giving tiers.

Start simple. Add depth when it helps.

Why don't we receive donor emails by default?

Because donor trust is part of what makes Seedling work.

Seedling is designed to make giving feel fast, clean, and low-pressure. That means a donor's generous moment should not automatically become a lifetime subscription to every follow-up list on Earth.

Donors can choose to share their contact information with your organization. When they do, great — that relationship starts with permission. When they don't, you still receive the support, the campaign still grows, and the donor has one more reason to feel comfortable giving again.

Trust, Verification, and Tax Receipts

Is Seedling a nonprofit?

Yes. Seedling Social Giving is a 501(c)(3) nonprofit organization (EIN 99-3805711), and donations may be tax-deductible as allowed by law.

That matters because the platform's incentives stay aligned with the missions it serves: low-friction giving, clear records, careful verification, and tools that help nonprofits raise support.

Why does a Seedling need approval before it goes live?

Because the platform only works if people trust what they see.

Our team reviews Seedlings before they appear publicly so Seedling stays focused on legitimate charitable content, verified organizations, appropriate campaigns, and clear destinations for support.

That review helps keep out scams, misleading campaigns, inappropriate content, and fundraising that does not belong on the platform. It also protects the nonprofits doing serious work. A trusted feed is better for everyone.

How do I know my donation reaches the right organization?

Donations made through Seedling are made to Seedling Social Giving in support of charitable purposes and are regranted to eligible nonprofit organizations, subject to verification, applicable law, and the terms governing the service.

Campaigns are reviewed before launch and tied to eligible nonprofit organizations, and Seedling verifies the nonprofit connection so funds go to the organization — not to the person who created the Seedling.

Can donors use Seedling receipts for tax deductions?

Seedling provides receipts and giving records donors can use when preparing their taxes, as allowed by law.

We do not decide what is deductible for a specific donor, and we do not replace a tax professional. But we do make the paperwork easier to find: receipts, giving history, and year-end records are part of the platform.

Why does Seedling ask about fair market value?

Because some thank-yous may affect how a donation is recorded.

Seedling does not allow physical prizes or merchandise rewards, but even some digital or experience-based thank-yous can have real-world value. A simple thank-you video is usually just a nice moment. A personal message from a major celebrity, private access to a special event, or another exclusive benefit may be different.

That is why Seedling includes optional fair-market-value fields. Most campaigns will not need to think hard about this. But when a thank-you crosses into something with real value, we want the platform to support careful, responsible fundraising.

Where does Seedling get charity information?

Seedling uses Charity Navigator data to help identify, vet, and present nonprofit organizations.

That can include organization details, ratings when available, and other public nonprofit information. We use that data because donors need clear signals, and nonprofits deserve a platform that starts from a real verification layer instead of vibes.

What if the Charity Navigator information is wrong?

First: we get it. Public nonprofit data is not always perfect.

If the issue is with Charity Navigator's underlying information or rating, the best place to correct it is with Charity Navigator. Seedling does not control their rating methodology or source data.

If your organization claims its profile through Seedling, we can also allow approved representatives to update the information shown on our platform where our system supports it. In plain English: fix the source when possible, and claim your charity with us so we can help make the Seedling version better too.

What if our Charity Navigator rating is bad?

A low Charity Navigator rating can affect how donors perceive your organization, but Seedling does not invent or override those ratings.

If you believe the rating is wrong, outdated, or missing important context, you should work with Charity Navigator directly. On Seedling, we can help your campaign tell a clear story, show real goals, post updates, and build trust through your actual work.

The rating is one signal. Your campaign still needs to communicate clearly.

What if our charity does not have a Charity Navigator rating?

No rating does not mean bad charity.

Many organizations are unrated because they are new, small, not yet eligible for a full rating, or missing the data needed for Charity Navigator to score them. An unrated organization can still be legitimate and doing excellent work.

Seedling can still show available verification details and help your campaign explain who you are, what you do, and why support matters.

Does Seedling have its own Charity Navigator rating?

Not yet. We are too new.

Seedling is a nonprofit too, and we are building toward the same kind of trust signals we want to help other organizations present clearly. Until we have the history and public data needed for our own rating, we are going to keep doing the work: low-friction giving, clear records, careful verification, and tools that help nonprofits raise support.

Fees and Payments

Are there fees?

Seedling intends to keep fees clear and understandable. Applicable platform or payment-processing costs are shown in the donation flow or can be confirmed with the Seedling team.

Third-party payment providers support transaction processing.

Can sponsors cover Seedling fees?

Not as a standard campaign feature right now.

Sponsors can match donations, boost campaigns, support specific giving moments, or partner with Seedling in larger ways. We are also exploring ways for major supporters to help reduce costs across the platform, but that is not something every campaign can turn on today.

If you have a sponsor with a serious idea, talk to us. We are happy to think creatively, but we will not promise a feature that is not ready.

When do we receive the money?

Payout or regrant timing can depend on campaign status, nonprofit verification, payment settlement, risk review, and payment-processor requirements.

Talk to the Seedling team before launch to confirm the current schedule and plan around any campaign-specific needs.

How are refunds handled?

Donation, regranting, fee, and refund terms are covered in the Terms of Service.

If something went wrong with a donation, contact support@seedlingsocial.org and the team will help sort it out.

Privacy, Safety, and Account Help

Can donors choose what information they share?

Yes. Donors can choose whether to share contact information, give anonymously, or hide their donation amount.

Some donors want to be recognized. Some want privacy. Some want the tax receipt and no spotlight. Seedling supports all of that because the donor's comfort is not a side feature — it is part of the giving experience.

Is my personal information safe?

Seedling does not sell personal information. Contact information is shared with a selected nonprofit only when you affirmatively opt in, and third-party processors support payments and operational services.

The Privacy Policy describes data practices in full, and you can contact support about access, correction, deletion, or privacy choices.

How does commenting work?

Comments are limited to people who have given to that Seedling.

That helps keep the conversation closer to the community of supporters and reduces drive-by noise. Seedling also includes moderation tools so campaign teams can manage the space and keep the focus where it belongs: on the work, the supporters, and the goal.

Can people troll or attack a campaign in the comments?

Seedling is designed to make that much harder.

Because commenting is limited to donors, the campaign space is not open to random drive-by comments from people with no connection to the Seedling. Campaign teams also have moderation tools to help manage the conversation.

No public platform can promise a perfect internet, but Seedling gives campaigns better guardrails from the start.

Can children use Seedling?

Children may not independently create or manage a Seedling account.

Youth participation, family accounts, and parental-consent requirements depend on the current product flow and applicable law. An adult should manage school, classroom, team, or family fundraising activity.

Contact Seedling before planning youth participation so the team can confirm current eligibility and safeguards.

How do I report a problem?

Email support@seedlingsocial.org for concerns about a campaign, an organization's information, content, or safety.

Seedling provides reporting and moderation mechanisms and may restrict content or accounts that violate its terms.

What if we need help setting up our first Seedling?

Talk to us.

Seedling is still small and hands-on, and that is a good thing. If you are launching your first campaign, planning a live event, thinking through giving tiers, or trying to shape a sponsor match, we are happy to help.

Our mission is helping you move yours.

How do I contact Seedling?

Email support@seedlingsocial.org and tell us what you are trying to do.

The team routes nonprofit, donor, sponsor, creator, press, and trust-and-safety questions to the right place.

Can't find your question?

Email support@seedlingsocial.org and the team will route your question to the right place. Seedling is small and hands-on, and real answers beat canned ones.